The Hub Commentary_
This is a really great read! I especially applaud and agree with the yin and yang of transformation. IT pushes back to change their job/role, but has the power. The business doesn’t have the technology power, but welcomes new and changing roles. The business jobs are usually those lost during automation and the IT jobs being those that stay and evolve. Great summation, I’m paraphrasing.
Managing, measuring and communicating service performance is the transformation that must occur – totally agree. Transform or die! Thus the role becomes that of the analytical service provider versus the monitor of commodity technology.
Today in the press Amazon was dissed for being an innovator in supplying infrastructure services. It is services like these, purchased on a credit card that will bring agility to those in-house staff members developing new products and services for your businesses creating an agile service development organization. Now IT operations has to jump on board and inject the intelligence into those workloads to enable the management of those workloads regardless of where they run – service enabling the workloads. This agile approach and transformational thinking is what business seeks.
Embrace agility, new technology and deployment options and transform……or die as they say. Are you transforming?
Michele
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“Today, the IT infrastructure is the backbone and accelerator of a company’s business transformation,” explained Jean Cholka, CEO of the global IT services provider Freeborders. “Thereby, having the right leader in the IT organization in place is critical to a company’s success.” (Read Full Article…)