The Hub Commentary_
Nice article summing up considerations that must be evaluated when assessing a cloud deployment option. IDC predicts that by 2013, 52% of IT budgets will be dedicated to “OUTSOURCED IT” – ASP, Public Cloud, and Enterprise/Hosted Private Cloud. There is also a shift in where the budget and where spending decisions are being made – in the business.
As a former analyst in the sourcing space going back to the first ASP/ISP/MSP, du jour of the late 90’s / early 2000, the speed of this shift and the shift in decision making serves as an indicator in businesses to create change to drive the business. The requirement to move from technology operator to service manager or broker has been there for almost 20 years. Now there is competition to force the change.
Rarely is outsourcing cheaper, but it does create change that cannot be achieved easily from within. Cloud deployment for the sake of it still isn’t the right blanket direction. Looking at deployment options, commodity services, speed to market to drive competitive advantage whether inside or out are all factors to evaluate and consider.
If one lesson can be learned from these historical ebbs and flows between insourced and outsourced services, it should be that of service enablement in order to make the transition to service manager/broker at the time of deployment rather than an afterthought. An effective service manager/broker will rely heavily on the federation or integration of data in order to manage the services delivered as mentioned by Gartner in the slides attached to the article.
How will you service enable your infrastructure to deliver service value that powers your business, regardless of technology platform?
Michele
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It’s human nature to want the newest and best of everything, even if the ramifications are still unknown. Enterprises fall into this trap as well, considering they are built and run by humans. It’s kind of the digital version of shoot first and ask questions later. (Read Full Article…)
